VicBet Penalized AU$130,000 for Violating Customer Protection Rules

The Victorian Gambling and Casino Control Commission (VGCCC) has imposed a substantial fine of AU$130,000 on VicBet, a registered online bookmaker, for breaching key customer care regulations. These violations involve offering incentives to customers who had requested to close their accounts and continuing to send gambling-related promotions to individuals who had self-excluded from the platform. The VGCCC’s investigation found […]